Contact Drain Ninja | Miami's 24/7 Drain Service
Need a plumber in Miami? Call us. We answer 24 hours a day, every day of the year.
For emergencies, calling is faster than any form. A live dispatcher picks up, confirms your address, and gets a truck moving. For non-urgent scheduling, use the form below and we'll call you back within 30 minutes during business hours.
24/7 SERVICE
24/7 SERVICE
24/7 SERVICE
How to Reach Us
Online quote request
Fill out the form below. Include your neighborhood and a short description of the problem. We respond within 30 minutes and by the next morning for after-hours submissions.
Office address
Miami Dade County
(Office visits by appointment. Our technicians work from service trucks, not a storefront.)
Response Times
Online form submissions
Response within 30 minutes. Submissions received overnight get a callback first thing the next morning, unless marked as an emergency.
Areas We Serve
Drain Ninja covers all of Miami-Dade County. Same-day appointments standard. Same-hour emergency response in our core service area.
Brickell, Coral Gables, Coconut Grove, Wynwood, Doral, Miami Beach, Aventura, Kendall, Hialeah, Pinecrest, Homestead, Miami Gardens, and the surrounding cities.
Not sure if we cover your address? Call us. We probably do.
Who You'll Talk To
When you call, you're reaching our own dispatch team, not a national call center. Elena Vasquez runs our day-to-day scheduling and often takes emergency calls herself, especially for Brickell and condo properties. Our team is bilingual in English and Spanish.
Licensing and Insurance
Drain Ninja is a Florida-licensed plumbing contractor. License is verifiable through the Florida Department of Business and Professional Regulation.
We carry full general liability insurance and workers' compensation coverage on every technician. If you need a certificate of insurance for building management or an HOA, request one through the form above or by phone. We typically provide these the same day.
For Property Managers and HOAs
If you manage multiple properties or need to set up a standing service agreement, call us directly and ask for Elena. We handle multi-property accounts, priority dispatch agreements, and building-specific access protocols for HOAs across Brickell, Coral Gables, and Miami Beach.
Frequently Asked Questions
Do I need to call, or can I just fill out the form?
Call for anything urgent. The form is for scheduling non-emergency service or requesting a quote. If water is actively causing damage, call +1 (645) 229-5655 directly.
How fast will someone call me back?
Form submissions get a response within 30 minutes during business hours. If you submit overnight, expect a callback by morning unless you mark it as an emergency, in which case call instead of waiting.
Can I text instead of calling?
Not yet for new service requests. For fastest response, call or use the online form. Existing customers with an active job may receive text updates from their assigned technician.
Do you have a walk-in office?
Our office is available by appointment only. Our technicians operate from service trucks and go directly to your location, which is faster than routing everything through a storefront.
24/7 dispatch. Family-owned since 2005. Licensed and insured across Miami-Dade.